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Blue Cross retirees in Michigan to protest health benefit cuts

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Thousands of retirees from Blue Cross Blue Shield of Michigan (BCBSM) face huge increases in their health care costs after the company decided to end employer group coverage on December 31, replacing it with individual health care coverage through a private exchange administered by Towers Watson, a business consulting firm.





BCBSM announced the change from group to individual coverage in June, but gave retirees no information on the costs of the health plans they would be offered. At the start of October, Medicare-eligible retirees could view the plans online, and they were shocked and angry at the company’s effort to shift the burden of health care costs onto them.

A group of retirees have organized a rally at the BCBSM corporate headquarters in Detroit on Thursday, October 27, from 2:00 p.m. to 4:30 p.m., to protest the proposed changes. Some 3,200 nonunion retirees are affected by the change this year. Thousands more union retirees will lose group coverage at the end of 2017.

The Blue Cross retirees are especially outraged over the role of BCBSM CEO Dan Loepp, who is believed to be preparing the company, once the health insurer of last resort in Michigan, to go for-profit, or merge it with one of the half-dozen largest nationwide health insurers. Loepp is looking to push his own pay package, already $9.0 million in 2015—at a nominally not-for-profit company—up from $7.4 million in 2014, to an eight-figure bonanza.

Blue Cross mouthed the usual corporate platitudes about giving retirees more choices to buy a plan that meets their individual needs. The shift from group to individual coverage, however, is like dynamiting a comfortable apartment building so that the residents each have the “freedom” to build their own individual shack.

With employer group coverage, companies buy health insurance and offer it to employees. The health plan provides defined benefits. For example, a plan may provide doctor office visits, diagnostic X-rays and lab services, and exclude chiropractic services. Employees pay a portion of the premium, as well as a deductible and copayments, also called out-of-pocket costs, which vary depending on the health plan.

With individual coverage, the employee or retiree must buy the insurance, paying the premium, plus out-of-pocket costs. The new health plans are defined contribution plans. Blue Cross contributes a small subsidy toward health care costs, in what is called a health reimbursement arrangement, leaving the balance of the costs being paid by retirees. As health care costs continue to soar, the higher costs will fall on the individual to pay. Many of the drug plans have a $400 deductible, which is Medicare’s maximum amount.

One Blue Cross employee described his current group plan and compared it to individual plans being offered on the private exchange for next year. “I retired after 20 years with Blue Cross. With the group coverage Blue Cross offered retirees, I paid a little over $200 a month for three people—me and my wife, who are eligible for Medicare, and one dependent. Our plans were great, with no deductible, $10 doctor visit copays and most other things 100 percent covered. The plans also included drug coverage.

“When I looked at the Medicare Advantage plans Blue Cross is offering through the exchange, I couldn’t believe it. The web site estimates the total you’d pay in a year for each plan based on premium, drugs and medical costs. I’m in good health and the estimated cost for me under the new plan ranged from $6,000 to $11,000 per year—just for me. Additionally, I’d also have to pay the Medicare Part B premium, which is another $1,400 a year. You know what Blue Cross is giving me per year toward my costs? $2,000! No wonder people were furious.”

Many corporations are sending Medicare-eligible retirees to large companies such as Aon Hewitt, Towers Watson and Mercer, which offer health care exchanges, to administer benefits. These include giants like IBM, Time Warner, Starbucks, Walgreens, Hallmark Cards and Darden Restaurants (Olive Garden and other chains). Bruce Richards, from Mercer, said a private exchange can save companies about 10 percent to 20 percent on their older-retiree coverage.

Aon Hewitt surveyed public and private entities in November 2015. The survey results were published this year in Aon’s 2016 Retiree Health Care Survey, titled “Retiree Health Care Design and Strategy in a Post-Reform Environment: Continued Growth of Exchange-Based Strategies.”
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